We Ensure Your Cybersecurity Success with Comodo

CUSTOMER SUCCESS OPERATIONS

Consulting and Professional Services | Customer Support
Customer success operations

INSTANT BUSINESS BENEFITS

Our expert engineers work with your IT team to deliver optimized Comodo solutions and technical support for your ongoing success

  • Expert Guided Implementations
  • Optimize Your Comodo Solutions
  • Consulting & Technical Services
  • Customer Care & 24hr Technical Support

Already a customer? Get the help you need

Open a ticket to help your organization resolve any compliations you're having with your tech

our experts work to achieve your goals

Customer Success Operations will work with your team to provide project management and experienced answers as-needed to deliver custom implementation plans and tasks.

setup your solution correctly

Guided Cybersecurity implementation

Your experienced team benefits from our programmatic approach to implementing security solutions. Comodo Cybersecurity provides project management and consulting to ensure that the implementation meets customer needs in a timely and efficient manner. Your staff will learn through our knowledge transfer and our consultative approach to assure uneventful ongoing operations and administration of your implementation.

VIEW SOLUTION BRIEF
Planning & Integration

Define project requirements to ensure your Comodo Cybersecurity solution seamlessly integrates into your environment

configuration & deployment

Our experts ensure your Comodo Cybersecurity solution is properly setup and optimized for active breach protection

product enablement

Your staff will learn from our knowledge transfer process to assure successful ongoing operations and administration

Direct Access to Get the Support You Need

TECHNICAL SUCCESS MANAGEMENT

Your dedicated technical success manager (TSM) will be your go-to customer advocate to advise you regularly on open cases, facilitate escalations and provide assistance on configuration, optimization, updates and upgrades on your Comodo solutions.

  • Your TSM will work to understand your business and security requirements to ensure Comodo Cybersecurity solutions are aligned for your success
  • Your TSM will deliver customized cybersecurity reporting related to your own environment’s logs and your vertical market
  • Your TSM will provide your IT staff proactive communication on maintanence and outages for your Comodo Cybersecurity solutions
VIEW SOLUTION BRIEF
ongoing optimization is critical

Cybersecurity health checks

The security industry and threat perspective continuously evolves. Administrators change configurations and update software, inadvertently exposing themselves to malware.

  • A cybersecurity Health Check today will protect your organization from
    tomorrow's threats.
  • Our consultants’ are completely (100%) dedicated to optimizing
    endpoint security.
  • Easily keep your security update to date, configured and optimized
    without risks.
VIEW SOLUTION BRIEF
Why choose our

Customer success operations

The key to success is designing an implementation to fit your infrastructure, staff availability, staff and experience, operational practices and corporate goals

Guided Implementations

Efficient and timely completion of your most complex projects

Strategic Planning & Success

Reviews to ensure best strategic alignment for your security goals

Product Update Planning & Collaboration

Get your IT Staff ready for major updates to ensure uptime

Maintenance & Outage

Proactive communication on maintenance and outages

Security Performance Optimization

Ensuring our 100% protection is operating at its optimum level

Advanced Rollouts

Specific tuning and configuration for complex environments

Health Checks

Ongoing technical maintenance to optimize your solutions

Service & Support

Regular updates about your cybersecurity protection

Customized Reporting

Gain visibility of activities for your Comodo Cybersecurity solutions

Maximize Return on Investment

We'll understand your business goals to reach the best ROI