Case Studies

As a law firm, the partners and associates bill for the use of their time and need to ensure productivity. Having the ability to respond to client needs immediately, without filtering through spam on a daily basis, is a business imperative. Comodo delivered that when other solutions couldn't!

Greg Romines, IT Administrator
Edward F. Bukaty, III Professional Law Corporation

The law offices of Edward F. Bukaty, III, P.L.C., a professional law firm founded in 1978, discovered a virus outbreak had occurred. Microsoft Security Essentials (MSE) was then being used as the company's antivirus protection software. The IT administrator contacted Microsoft® support for assistance. The Microsoft support team, using Comodo Cleaning Essentials, identified and promptly removed the virus infection. The customer learned that the virus outbreak was introduced via a spam email.

Greg Romines, the law firm's IT administrator, immediately started researching spam control and mitigation solutions to prevent further infections and reduce the enormous amount of spam the offices received on a daily basis, causing numerous hours of lost employee productivity.

Having been introduced to Comodo by the Microsoft technical support team, the administrator reached out to Comodo for assistance. Upon understanding the customer's needs — reduce the amount of incoming spam messages and provide virus / malware protection against infection-bearing messages before they reached the firm — Comodo recommended the deployment of their cloud-based Antispam Gateway (ASG) as a first line, pre-perimeter defense.

As ASG is a cloud-based service, it was easy to get the firm's MX records pointed to the Comodo ASG servers, which immediately started mail filtering. Comodo's AntiSpam Gateway has been designed to facilitate setup and management, therefore reducing the time and effort usually associated with configuring and troubleshooting desktop-based solutions or hardware devices. It is also significantly more effective than continuously downloading whitelists and blacklists, as the cloud-based service is updated in real time. This was especially important to the law firm.

The firm has realized several benefits since adopting Comodo Antispam Gateway, most notably an approximately 85% reduction in the amount of inbound electronic mail. This led to a direct correlation of increased productivity as well as a recovery of the unauthorized use of bandwidth that was being consumed by incoming spam.

The IT administrator also pointed out how pleased he was to get "competent & immediate support" from Comodo's Business and Enterprise Support Team, as well as how easy ASG's web-based management interface was to use, and that if a quarantined message needed to still be delivered, that could be accomplished with just a few keystrokes.

Through their joint collaboration with Comodo, Edward Bukaty Law has gained a solution that permits them to productively serve the requirements of their clients on an on-going basis.

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