INSTANT BUSINESS BENEFITS - CUSTOMER SUCCESS OPERATIONS
Our expert engineers work with your IT team to deliver optimized Comodo solutions and technical support for your ongoing success
Expert Guided Implementations
Optimize Your Comodo Solutions
Consulting & Technical Services
Customer Care & 24hr Technical Support
CUSTOMER SUCCESS OPERATIONS - OUR EXPERTS
WORK TO ACHIEVE YOUR GOALS
Customer Success Operations will work with your team to provide project management and experienced answers as-needed to deliver custom implementation plans and tasks.
GUIDED CYBERSECURITY IMPLEMENTATION – CUSTOMER SUCCESS OPERATIONS
Your experienced team benefits from our programmatic approach to implementing security solutions. Comodo Cybersecurity provides project management and consulting to ensure that the implementation meets customer needs in a timely and efficient manner. Your staff will learn through our knowledge transfer and our consultative approach to assure uneventful ongoing operations and administration of your implementation.
Define project requirements to ensure your Comodo Cybersecurity solution seamlessly integrates into your environment
Our experts ensure your Comodo Cybersecurity solution is properly setup and optimized for active breach protection
Your staff will learn from our knowledge transfer process to assure successful ongoing operations and administration
Your dedicated technical success manager (TSM) will be your go-to customer advocate to advise you regularly on open cases, facilitate escalations and provide assistance on configuration, optimization, updates and upgrades on your Comodo solutions.
The security industry and threat perspective continuously evolves. Administrators change configurations and update software, inadvertently exposing themselves to malware.
WHY CHOOSE OUR
CUSTOMER SUCCESS OPERATIONS
The key to success is designing an implementation to fit your infrastructure, staff availability, staff and experience, operational practices and corporate goals
Efficient and timely completion of your most complex projects
Specific tuning and configuration for complex environments
Reviews to ensure best strategic alignment for your security goals
Ongoing technical maintenance to optimize your solutions
Get your IT Staff ready for major updates to ensure uptime
Regular updates about your cybersecurity protection
Proactive communication on maintenance and outages
Gain visibility of activities for your Comodo Cybersecurity solutions
Ensuring our 100% protection is operating at its optimum level
We'll understand your business goals to reach the best ROI
Comodo Threat Intelligence Named 2019 Finalist for Trust Award in Best Threat Intelligence Technology by SCAwards