Comodo: Cloud Native Cyber Security Platform

We Ensure Your Cybersecurity Success with Comodo

CUSTOMER SUCCESS OPERATIONS

Consulting and Professional Services | Customer Support
CUSTOMER SUCCESS OPERATIONS

INSTANT BUSINESS BENEFITS

Our expert engineers work with your IT team to deliver optimized Comodo solutions and technical support for your ongoing success

Expert Guided Implementations

Optimize Your Comodo Solutions

Consulting & Technical Services

Customer Care & 24hr Technical Support

ALREADY A CUSTOMER? GET THE HELP YOU NEED

Open a ticket to help your organization resolve any compliations you’re having with your tech

OUR EXPERTS WORK TO ACHIEVE YOUR GOALS

Customer Success Operations will work with your team to provide project management and experienced answers as-needed to deliver custom implementation plans and tasks.

SETUP YOUR SOLUTION CORRECTLY

GUIDED CYBERSECURITY IMPLEMENTATION

Your experienced team benefits from our programmatic approach to implementing security solutions. Comodo Cybersecurity provides project management and consulting to ensure that the implementation meets customer needs in a timely and efficient manner. Your staff will learn through our knowledge transfer and our consultative approach to assure uneventful ongoing operations and administration of your implementation.

VIEW SOLUTION BRIEF

PLANNING & INTEGRATION

Define project requirements to ensure your Comodo Cybersecurity solution seamlessly integrates into your environment

CONFIGURATION & DEPLOYMENT

Our experts ensure your Comodo Cybersecurity solution is properly setup and optimized for active breach protection

PRODUCT ENABLEMENT

Your staff will learn from our knowledge transfer process to assure successful ongoing operations and administration

 
DIRECT ACCESS TO GET THE SUPPORT YOU NEED

TECHNICAL SUCCESS MANAGEMENT

Your dedicated technical success manager (TSM) will be your go-to customer advocate to advise you regularly on open cases, facilitate escalations and provide assistance on configuration, optimization, updates and upgrades on your Comodo solutions.

ONGOING OPTIMIZATION IS CRITICAL

CYBERSECURITY HEALTH CHECKS

The security industry and threat perspective continuously evolves. Administrators change configurations and update software, inadvertently exposing themselves to malware.

WHY CHOOSE OUR

CUSTOMER SUCCESS OPERATIONS

The key to success is designing an implementation to fit your infrastructure, staff availability, staff and experience, operational practices and corporate goals

Guided Implementations

Efficient and timely completion of your most complex projects

Advanced Rollouts

Specific tuning and configuration for complex environments

Strategic Planning & Success

Reviews to ensure best strategic alignment for your security goals

Health Checks

Ongoing technical maintenance to optimize your solutions

Product Update Planning & Collaboration

Get your IT Staff ready for major updates to ensure uptime

Service & Support

Regular updates about your cybersecurity protection

Maintenance & Outage

Proactive communication on maintenance and outages

Customized Reporting

Gain visibility of activities for your Comodo Cybersecurity solutions

Security Performance Optimization

Ensuring our 100% protection is operating at its optimum level

Maximize Return on Investment

We'll understand your business goals to reach the best ROI

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