CUSTOMER SUCCESS OPERATIONS

Guided Cybersecurity implementation

Your experienced team benefits from our programmatic approach to implementing security solutions. Comodo Cybersecurity provides project management and consulting to ensure that the implementation meets customer needs in a timely and efficient manner. Your staff will learn through our knowledge transfer and our consultative approach to assure uneventful ongoing operations and administration of your implementation.

Define project requirements to ensure your Comodo Cybersecurity solution seamlessly integrates into your environment

Our experts ensure your Comodo Cybersecurity solution is properly setup and optimized for active breach protection

Your staff will learn from our knowledge transfer process to assure successful ongoing operations and administration

TECHNICAL SUCCESS MANAGEMENT

Your dedicated technical success manager (TSM) will be your go-to customer advocate to advise you regularly on open cases, facilitate escalations and provide assistance on configuration, optimization, updates and upgrades on your Comodo solutions.

• Your TSM will work to understand your business and security requirements to ensure Comodo Cybersecurity solutions are aligned for your success
• Your TSM will deliver customized cybersecurity reporting related to your own environment’s logs and your vertical market
• Your TSM will provide your IT staff proactive communication on maintanence and outages for your Comodo Cybersecurity solutions

Cybersecurity health checks

The security industry and threat perspective continuously evolves. Administrators change configurations and update software, inadvertently exposing themselves to malware.

• A cybersecurity Health Check today will protect your organization from
  tomorrow's threats.
• Our consultants’ are completely (100%) dedicated to optimizing
  endpoint security.
• Easily keep your security update to date, configured and optimized
  without risks.