Customer Care Survey for Sales

Please provide feedback about your experience with our Customer Care Team.

The information will ensure we are providing the best service possible.

1. Please select agent that assisted you?

2. Were your questions and concerns answered in a timely manner?   Definitely
  Probably
  Might or might not
  Probably not
  Definitely not

3. Overall, how satisfied are you with the customer service experience?   Extremely Satisfied
  Very Satisfied
  Somewhat Satisfied
  Unsatisfied
  Very Unsatisfied

4. How helpful, knowledgeable and professional was the sales staff?   Extremely helpful
  Very helpful
  Helpful
  Somewhat helpful
  Not helpful

5. Would you recommend our services to others?
  Definitely
  Probably
  Might or might not
  Probably not
  Definitely not

6. Were you offered a product/service based on your needs?   Definitely
  Probably
  Might or might not
  Probably not
  Definitely not

7. How likely are you to renew or purchase our product/service in the future?   Very likely
  Somewhat likely
  Not sure
  Somewhat unlikely
  Very unlikely

8. If you have additional comments about your experience with Comodo that have not been addressed in this survey, please enter them below.