LivePCSupport

Why LivePCSupport?

As computers have become more and more powerful, the maintenance necessary to keep them in good health has become more and more complicated. Traditional tech support has forced PC users to navigate their machines themselves while following complex instructions over the phone or in a chat box. Add the confusion surrounding a tech person not being able to actually view a user's screen, and you've got an undeniably frustrating experience.

Well, no more.

With LivePCSupport, our highly trained PC experts can actually access and take over your PC remotely, sparing you from any work whatsoever. Just click the LivePCSupport desktop icon and within seconds a chat window will appear. Type your question or PC problem in the window, and our experts will begin a remote connection to your computer. Then simply sit back and watch as your PC problem is solved!

In addition to the above, you'll get:

• ID Theft Protection
• Email Set Up
• Printer Set Up
• "Green PC" optimization
• Computer troubleshooting

Our tech experts can help you install and set-up software, take care of complex printer set up, tune your PC's settings to lower both your energy output and your electric bill, and all the other services mentioned above.

Important Features of LivePCSupport

Virus Diagnosis / Removal

Our expert scans your PC to check for viruses and spyware, then removes any viruses detected.

PC Tune Up

Our expert performs full scans to evaluate issues affecting your computer's performance, then fine tunes key areas and improves speed and stability.

Email Set Up

A LivePCSupport expert sets up your internet-based email account—any provider, any account. Great for new computers and novice email users.

ID Theft Protection

A PC expert activates your computer's basic security settings to prevent loss of sensitive data and identity theft.

Printer Set Up

Let a PC pro install or update software and printer drivers, check ink levels, and configure your printer to work on a wireless or wired network.

Software Installation

An expert installs your Comodo products and customizes configuration for maximum security protection and efficiency

Green PC

We'll optimize your power management setting based on how you use your computer. Go green and save money on your electric bill.

Computer Troubleshooting

Our expert checks basic hardware conflicts in Windows.

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Firewall Software Frequently Asked Questions

Is LivePCSupport like technical support?

Well, it is, but it's a lot easier and a lot more effective than traditional technical support. With LivePCSupport, our experts perform the complex PC tasks for you.

How does it work?

LivePCSupport uses secure Virtual Private Network technology to allow Comodo experts to remotely access your PC's settings and files.

What if they perform a PC task that requires a restart?

You can easily configure LivePCSupport to automatically open and connect to the Internet, so your help session isn't cut off.

What is my "Subscriber ID"?

You received this in your email upon first signing up for or purchasing LivePCSupport. If you can't find it, send an email to livepcsupport@comodo.com

Can I ask a LivePCSupport tech expert questions related to my account or billing?

Please use this form to contact us with any account-related questions.

How does "Green PC" work?

Chances are, your computer is using more energy than it needs to, increasing your expenses and harming the environment. Our experts can optimize your settings to decrease your PC's energy output.

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Support

For any technical questions regarding LivePCSupport, simply open the application and begin chatting. If you're having any trouble with the application itself, either click here, or send an email to livepcsupport@comodo.com

Try LivePCSupport today