TrustFax

What is TrustFax?

TrustFax is a simple, easy to use Internet Faxing service. With TrustFax, you can get your personal online and toll free Fax number almost instantly and begin sending and receiving faxes as easily as email. Just create the document in any of the supported formats like .doc, .pdf, .txt, .jpg, .bmp, .xsl (portrait), .wpd, html (public links to images and no scripting), .png, and .wks. Open a new email, attach the file and send the message to <your contact's fax number> @trustfax.com. We will convert it and send it to your contacts Fax machine. That's it. You can also add a digital version of your handwritten signature to faxes.

The Fax messages you receive at your Fax number will be converted into pdf format and sent to your email enabling you to access it from anywhere. TrustFax also offers a secure online Filing Cabinet to store, manage and catalog your faxes which can be accessed anywhere just by logging into your account.

Features of TrustFax

• Get your personal online and toll free fax number instantly
• No long distance costs to receive faxes
• No downloads or setup fee
• Send/receive Faxes as easy as email, 24/7, with no special software/hardware
• Can also send Faxes from Internet through our user friendly interface
• Get your Faxes delivered to your email
• Save photos, documents, music and anything else you want in TrustFax Filling cabinet

TrustFax requires no dedicated telephone line; no setup or configuration and eliminates the need for expensive fax machines, paper, toner and hassle. TrustFax allows you to sending and receiving faxes instantly without leaving your computer, saving you time, money and effort. The Faxes you receive are delivered to your email box and hence only you can access your messages—eliminating any privacy concerns with shared office fax machines.

TrustFax Features

Easy Set Up - No downloading, No software, No hardware

• Our online service means TrustFax takes no space on your computer.
• No plug-ins - No hardware accessories - No configuration.
• If you can access the Internet, you can use TrustFax - it's as simple as that.

Personal Fax Number, Local or Toll Free Number

• We get you up and running in seconds with your personal Fax number.
• No need to pay for an extra phone line.
• No long distance costs to receive Faxes.

Sending and Receiving Faxes - Anywhere, Anytime - is Easy

• Incoming and outgoing Faxes are all managed within your secured TrustFax Mailbox - accessible anywhere and anytime.
• Faxes can also be sent from your email application for ease of use. No more fax machine hassles - delays, no breakdowns, no more buying fax paper.
• Send, receive, and access documents from anywhere in the world with an Internet connection .

At a Glance Fax Tracking

• Manage your Fax messages easier than ever before through our simple online interface.
• Control panel ability lets your see all your Fax activity (incoming and outgoing) and much more.

Easy Access to Securely Stored Files

• Save photos, documents, music and anything else you want in TrustFax Filling cabinet.
• Your important and valuable files are now at your fingertips from wherever you are in the world.
• You're no longer tied to the Fax machine.

Digitized Signatures

• Quickly and easily add a digital version of your handwritten signature to Faxes.
• Don't waste time manually printing, signing and feeding the Fax machine.
• Add your signature to mass mailings, purchase orders, receipts, office correspondence and more.

International Faxing

• Send Faxes to over 200 international locations at the lowest rates around.

Clean, Easy to Read PDF Format

• Faxes arrive in clear, professional PDF format - never garbled or faint.
• The document they send is the document you see.

Frequently Asked Questions about TrustFax

Can I Fax using my email?

TrustFax allows you to send a Fax by sending an email, email to Fax. Open a new email and attach the document to be Faxed. The email address is the Fax number to be dialed, i.e., in the format recipients_phone_number@trustfax.com.

If I Fax a document, does the recipient need to have a TrustFax account?

No. The recipient would receive the Fax in a normal manner through their Fax machine.

What kind of documents can I send as a Fax?

You can Fax .doc , .pdf , .txt , .jpg, .bmp, .xls .wpd, html (public links to images and no scripting), .png, and .wks. files. These can be either existing documents or documents you have freshly scanned.

Can I send a Fax from my inbox and stored on my computer at the same time?

You can Fax documents stored on you computer and in your inbox. Select the Fax from the inbox and click send.

Can I send a document(s) to more than one person at a time?

You can send a document(s) to more then one person by entering multiple Fax telephone numbers. A comma must separate each Fax telephone numbers.

Can I send a document(s) to an international Fax number?

Yes. You can send a Fax outside the US and Canada. You must purchase Fax page credit because the included pages in a plan are only for sending and receiving in the US and Canada. Per page rates can be found here: http://www.trustfax.com/pricing_International.asp

What is Web to Fax?

Copy a document to your TrustFax Send Fax queue and send the Fax from your TrustFax account.

Can I place my Signature on the sent Fax document?

Yes. You can create a digital version of your signature and add to the document you wish to Fax.

Do I need to keep my current Fax number to send and receive Faxes?

No. TrustFax completely replaces your existing 'phone number and Fax machine. You will be provided with a toll free number and login details in order to securely access your Faxes online.

How do I view a new Fax?

There are two ways that you can view a Fax that you have received:

1) When someone sends you a Fax you will receive an email from TrustFax.com to the email address you have registered as your notification email. Please open the email from Trustfax.com and then click on the PDF file attachment.

2) If you have the Trustfax Inbox, your incoming Fax is stroed as a backup to the email notification. You can view the Fax online from your TrustFax account by logging in to your secure account, click on inbox and click on the check box next to to the Fax and click on 'View'.

Can I save a Fax to my computer after viewing the attachment?

Yes. Click Save and choose a location to store the Fax on your computer.

I wish to try-before-buy. Do you have a free trial?

TrustFax allows you to create an account and start a 30-day trial period to test the service. The trial period limits you to 5 Fax pages for sending and /or receiving Faxes. At the end of 30 days the account will automatically activate and you will be charged for the subscription plan that you selected during signup.

TrustFax Support

Comodo is committed to provide the best support for its products/services.

User Guides
The following online user guides are available that cover every aspect of the configuration and usage of TrustFax
Trustfax User Guide

Online Support and Ticketing system
We also have an online knowledge base and support ticketing system at http://support.trustfax.com - Registration is free

Before reporting problems, please visit our searchable Knowledgebase and Troubleshooter at http://support.trustfax.com

If you do not find a solution you can also Submit a Ticket from within the same support site at http://support.trustfax.com

Comodo Forums
You can also find answers to your questions by joining Comodo Forums, a message board exclusively created for our users to discuss anything related to our products. Register free at http://forums.comodo.com.

You'll benefit from the expert contributions of developers and fellow users alike and can find answers to any questions you may have. Join the forums now.

For all other inquiries, please contact sales@comodo.com